Spring 2026 Preview
Tuesdays
Course A
God and Nature:
Judaism in the Natural World
David Shyovitz, Associate Professor, History
Course B
Anxious Times:
Art and Politics in the 20th and 21st Centuries
Michael Loriaux, Professor, Political Science
Thursdays
Course C
Positive Psychology:
The Science of Happiness and Well-being
Wendi Gardner, Associate Professor, Psychology
Course D
Colonial Mexico:
History, Music, and Art 1520-1820
Drew Davies, Professor, Musicology
FAQ
Course Enrollment
Step 1 – Make sure you are enrolling on the correct website: nbo.universitytickets.com The banner looks like this:
Step 2 – Make sure to log in as General Public and that you are using the correct email associated with your account. (Many people maintain multiple email accounts and it’s hard to remember which one is used where.)
If you are in the right place, and you have forgotten your password, or your password does not work, you will need to create a new one. Note that NBO sometimes requires users to reset their password as a security precaution. This is for your protection. Please take the following steps:
Step 3 – This is very important before trying to reset your password — clear your browser history, cache, and cookies. When you open your browser (Google Chrome, Safari, Firefox, etc.) there will be a “History” drop down menu or options under the application’s main menu.
Here is an example from Chrome:
Click on Clear Browsing Data to proceed.
Then you will see this menu:
Select only the four options as shown here.
A blue checked box will appear.
Then Click on the Clear data button, lower right.
— NOW YOU ARE READY TO RESET YOUR PASSWORD —
Step 4 – Select Log In as General Public.
Step 5 – Enter the email address with your account and click below on “Forgot Password?” You will receive an email with instructions to reset your password.
Step 6 – Your new password must not be anything like your old password.
For instance, if your old password was CarrotCake22!, the new password cannot have carrot or cake or 22 or !
NBO has found that it may take multiple attempts to reset your password, and if you continue to refresh your screen, the system will eventually accept your new password.
Step 7 – If you do not recall your old password or have mistyped your old password, this process may put you in a “password reset loop.” If you do not succeed in resetting your password such that you are able to log in, please fill out the Cont. Ed Online Help Form Cont. Ed Online Help Form
Describe your experience in as much detail as you can and the best time to reach you so that a Norris Box Office manager can contact you to resolve the issue.
Please note that NBO staff does not work after 5 p.m., weekends, or during campus breaks. Thanks for your patience.
Step 1 – Make sure you are enrolling on the correct website: nbo.universitytickets.com
The banner looks like this:
Step 2 – Make sure to log in as General Public and that you are using the correct email associated with your account. (Many people maintain multiple email accounts and it’s hard to remember which one is used where.)
If you still can’t log in, NBO sometimes requires users to reset their password as a security precaution. This is for your protection. Please take the following steps:
Step 3 – This is very important before trying to reset your password — clear your browser history, cache, and cookies. When you open your browser (Google Chrome, Safari, Firefox, etc.) there will be a “History” drop down menu or options under the application’s main menu.
Here is an example from Chrome:
Click on Clear Browsing Data to proceed.
Then you will see this menu:
Select only the four options as shown here.
A blue checked box will appear.
Then Click on the Clear data button, lower right.
— NOW YOU ARE READY TO RESET YOUR PASSWORD —
Step 4 – Select Log In as General Public.
Step 5 – Enter the email address with your account and click below on “Forgot Password?” You will receive an email with instructions to reset your password.
Step 6 – Your new password must not be anything like your old password.
For instance, if your old password was CarrotCake22!, the new password cannot have carrot or cake or 22 or !
NBO has found that it may take multiple attempts to reset your password, and if you continue to refresh your screen, the system will eventually accept your new password.
Step 7 – If you do not recall your old password or have mistyped your old password, this process may put you in a “password reset loop.” If you do not succeed in resetting your password such that you are able to log in, please fill out the Cont. Ed Online Help Form
Describe your experience in as much detail as you can and the best time to reach you so that a Norris Box Office manager can contact you to resolve the issue.
Please note that NBO staff does not work after 5 p.m., weekends, or during campus breaks. Thanks for your patience.
You are welcome to attend single lectures in person on campus for a per diem fee of $30. Just check in at the proctor table and pay in cash or a check made out to Northwestern University.
Per diem students will not have access to the recordings.
There are no online per diems.
COURSE REFUND POLICY
If one withdraws from a course prior to the first class/webinar, a $10 cancellation fee to cover our credit card processing must be purchased online. Go to nbo.universitytickets.com and log into your account to execute the transaction.
A full refund will then be given to the credit card used for the initial purchase. Please allow two weeks for the credit to appear.
If one withdraws from a course after the first class/webinar,
- a $10 cancellation fee must be purchased online.
- $30 must be purchased on line in addition to the cancellation fee if withdrawing after the first class.
- $60 must be purchased online in addition to the cancellation fee if withdrawing after the second class.
- Thereafter, no refunds are given.
If you have enrolled to attend in-person, and you picked up your class entry card, it must be returned before the refund is issued. Return card to:
Alumnae Continuing Education
P.O. Box 2789
Glenview, IL 60025
- Credits are not given for future courses.
- A transfer, at no cost, to another course offered during the same quarter is an option. To request a transfer, complete the Help Form on the Norris Box Office website. Access to the livestream session and recording will depend on when the transfer is requested.
Weekly Livestream and Recording Links
As of Spring 2026, students will no longer need to take the additional step of registering on Zoom to receive links to the livestream.
All students will receive weekly links to the livestream lecture as well as the recordings, which will be sent to the email used to enroll at Norris Box Office. If you maintain multiple email addresses, please check all of them to find your links.
Reminder emails for the livestream will be sent from Zoom Webinar and Events both one day and also one hour before each session. If you do not see these emails with the attendee link, check all of your email accounts, spam, junk, trash, deleted messages folder, or archived bin.
Please do not unsubscribe from livestream reminder emails as this will also unsubscribe you from the recording emails.
This is an example of what you should see:
Emails with the recording link will be sent from Norris Virtual within 24 hours of the lecture. The date of the lecture will appear at the end of the subject line. This is an example of what you should see:
As of Winter 2026, we have migrated our entire operations to Zoom – due to problems with certain internet service providers (Comcast, sbcglobal, Xfinity) blocking emails from our Northwestern University domain.
As of Spring 2026, students will no longer need to take the additional step of registering on Zoom to receive links to the livestream.
Now all enrolled students automatically receive links to both the livestream and the recordings. Links are sent to the email you provided when you established your NBO account. If you maintain more than one email address, please check all of your in boxes as well as junk/spam and archives folders.
If you still can’t find your link, the emails have bounced because you have unsubscribed (intentionally or unintentionally) from Zoom Webinars and Events. Unsubscribing means that you will receive neither livestream links nor recording links. There is an easy fix! Please re-subscribe at this link:
https://zoom.us/email/self/resubscribe#/
To help you more easily manage your in box, please note:
Livestream links come from Zoom Webinar and Events.
Recording links come from Norris Virtual.
All enrolled students automatically receive links to the recordings from Norris Virtual. Links are sent to the email you provided when you established your NBO account. If you maintain more than one email address, please check all of your in boxes as well as junk/spam and archives folders.
Enrollment lists with student emails are updated on a weekly basis, the day before each class (Mondays and Wednesdays). If you enrolled on the first day of class or thereafter, you will not receive that week’s recording (or previous recordings) because the enrollment list has already been generated for that week.
Recordings are available for six days after each lecture. If you have enrolled and are within the current recording window, you are welcome to request the recording from Norris Tech by filling out the Cont. Ed Online Help Form They will verify your enrollment and send you the current recording only.
As of Winter 2026, we have migrated our entire operations to Zoom – due to problems with certain internet service providers (Comcast, sbcglobal, Xfinity) blocking emails from our Northwestern University domain.
If you still can’t find the recording, the emails have bounced because you have unsubscribed (intentionally or unintentionally) from Zoom Webinars and Events. Unsubscribing means that you will receive neither livestream links nor recording links. There is an easy fix! Please re-subscribe at this link:
https://zoom.us/email/self/resubscribe#/
To help you more easily manage your in box, please note:
Livestream links come from Zoom Webinar and Events.
Recording links come from Norris Virtual.
1) Check your spam/junk and archives folders. Students have told us that software updates may move certain emails.
2) If you maintain more than one email account, check all in boxes and their associated spam/junk and archives folders.
3) It’s possible you have unsubscribed (intentionally or unintentionally) from Zoom Webinars and Events. Unsubscribing means that you will receive neither livestream links nor recording links. There is an easy fix! Please re-subscribe at this link:
https://zoom.us/email/self/resubscribe#/
You will then receive future emails. To catch up on missed recordings, please fill out the Cont. Ed Online Help Form so that we can re-send your link as soon as possible.
Please note that our Norris Tech staff does not work after 5 p.m., weekends, or during campus breaks. Thanks for your patience.
1. Open the email associated with your NBO account and course enrollment. If you maintain more than one email address, check all of them.
2. Scroll down to find an email from Norris Virtual. The lecture dates appear at the end of the subject line. Recordings are available for six days following each lecture. This is an example of what you should see:
3. Open the email for the date of the course you want to view. This is an example of what you should see:
4. Click on the link.
5. Click the Play button. There is about one minute of announcement slides with music that rotate before class begins.
6. At this point, you may customize your viewing experience by clicking on the icons in the lower right of the recording window:
- click on the box to enter full screen mode
- click on CC to toggle closed captioning on/off
The font size of closed captioning will depend on your browser settings.
Making your screen smaller or larger +/- will depend on your device.
Viewing the Livestream or Recording
You may enable or disable closed captioning (subtitles) in both the live stream and recordings of our courses.
- Once the lecture or recording starts, there is a CC icon at the bottom – or top – of your window. Its location depends on the device you are using (computer or iPad). Take some time to discover all the viewing options on your particular device.
- Click on the CC icon to toggle it on or off. The font size of closed captioning will depend on your browser settings. Making your screen smaller or larger +/- will depend on your device.
We have configured our Zoom Webinar to look the same across all devices: computer, iPad, and phones.
However, your personal device settings may vary, mostly in terms of your browser view. You have control over how “zoomed in” your browser window is, which affects the size of your closed captioning as well as all of the controls along the bottom of your window. Here are two +/- examples:
75%
125%
Yes! Zoom offers several options to make the most of your Alumnae course experience.
- closed captioning
- full screen mode
And for the recordings only:
- transcription – if you are logged into your Zoom account
You may toggle these options on and off by clicking on the icons in the lower right corner of your webinar window.
You may also adjust the size of closed captioning by using the +/- function on your browser window.
For students who have enrolled in Alumnae courses in the past, our Zoom webinars look a little different as of Fall 2025.
We have recently purchased new equipment for Norris Center’s tech department which will improve the quality of the Zoom experience.
However, the ability to adjust the sizes of the professor and Powerpoint slides side by side windows is no longer available. Your screen will now have a fixed layout. We made this change to simplify our operations and deliver a higher quality Zoom webinar across all devices.
Other
Some professors (not all), offer supplementary course material such as suggested reading, videos, listening material, and blog posts.
1. On our website, find the course you are taking and click on the LEARN MORE button.
2. This will take you to the course summary page.
3. On the course summary page, click on the COURSE MATERIALS button. See image below.
If you do not see a button, no supplemental materials are offered.
When you receive your payment confirmation email from audienceview.com, you will see an option to import your course(s) to various calendar apps. Do not use this option. The NBO platform is programmed with the beginning date/time and the ending date/time. That means the entire period would be added to your calendar.
Weekly email reminders from Zoom Webinar and Events have an Add to Calendar option.
Open the email and scroll to the bottom. Click on the appropriate calendar application.
Contact
GENERAL INQUIRIES
For any general questions about the program or courses, or for more information about the Alumnae organization,
please email: alumnae@u.northwestern.edu
